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Join the Comfort Standard, enjoy better letting.

About Us

We are Nottingham market leaders in Residential Lettings & Property Management Services with a clear focus on customer experience. We embrace innovation and constantly challenge the status quo because of our desire to do things well.

Meet the team


Branch Manager BA(Hons), LLM

Hannah completed her Masters in Human Rights Law since joining Comfort Lettings in 2017 and takes a diligent and detailed approach to work. She is in charge of constantly improving our Service Design & Delivery, helping us to focus on our desire to become incrementally better in all aspects of our work for our clients. Hannah is tasked with constantly asking the question, 'can we do this better?'.


Lettings Manager, BA (Hons)

Mary began her career in Lettings after completing a degree in English and History at the University of York. This career now spans the last 14 years, during which she has worked for agencies across Nottinghamshire and has contributed to two Gold British Property Awards for Lettings in Nottingham. Mary is now responsible for delivering Comfort's Lettings services. She loves to build long lasting relationships with our landlords and would be delighted to discuss how Comfort can help you.


Head of Property Management BSc(Hons), (NFOPP Level 3)

Jessica heads up our Property Management team. She studied a degree in Chemistry at Nottingham Trent and since graduating has honed her customer service skills in the hospitality industry. She uses this analytical yet personal approach to ensure landlords and tenants receive a first class service. She is always keen to ensure that clients receive constant communication and goes the extra mile to get a better result.


Accounts Manager (Level 3 AAT)

Lyuba moved to Nottingham from Bulgaria in 2015, where she gained a BA in Marketing. She is a keen learner and has been developing her professional skills by achieving her level 2 award in Bookkeeping and Accounting and Level 3 AAT at Nottingham College. Her hardworking nature and meticulous attention to detail ensures our rents are collected in a timely manner, our contractor invoices are processed correctly and that everything is running smoothly with our Client Accounting.


Senior Property Manager BA(Hons) (NFOPP Level 3)

Andy joined Comfort Lettings in 2016 having previously worked in corporate sales and training. He completed a degree in Primary Education at Nottingham Trent University and therefore is very familiar with Nottingham. Andy is very customer service focused which means tenants receive first class information on property updates and landlords feel safe in the knowledge that their house is well cared for. He received his ARLA qualification in 2019.


Property Manager (NFOPP Level 3)

Sophie has lived in Nottingham her whole life and joined Comfort Lettings in 2018 adding her local experience to the team. She previously worked in the Lettings Industry for a number of years in both lettings and property management and has undertaken the ARLA Level 3 qualification. Sophie enjoys delivering a quality service and is always determined to do an excellent job, meaning that Comfort's clients receive a second-to-none service.


Assistant Property Manager, BA(Hons)

Lois is originally from North Yorkshire and went to University in Liverpool to study Sport, PE and Education, graduating with a First. She prides herself on her strong work ethic and commitment to serving her clients to the best of her ability. Her previous experience of working with children and young adults has given her a caring approach to her work for our landlords and tenants.


Assistant Property Manager, BA(Hons)

Hannah joined Comfort after completing her degree in Architecture in 2021. This gave her a passion for property and taught her how to smoothly deliver on projects with a keen eye for detail. She has fantastic customer service skills and lots of experience in customer facing roles. She recently honed her communication skills by taking a gap year after University where she learnt about communicating through her volunteer work in schools in Cambodia and Borneo.


Trainee Property Manager, BSc

Darius completed his degree in Sport and Exercise Science in 2021. During his time at University he worked for his accommodation provider completing maintenance in student properties, which sparked his interest in property management. Since university he has been honing his communication skills in customer service orientated roles, most recently for a referencing company. He is now looking forward to putting his practical experience and customer service skills together to develop in the property management team.


Trainee Property Manager, BSc (Hons), MSc

Tracy's background in Account Management and Sales has honed her customer service, negotiation and communication skills. She has a keen focus on client satisfaction and building relationships and enjoys the fast paced, dynamic nature of property management. She is excited to bring her fresh perspective to the team and the property industry. In her spare time she enjoys going to the gym, trying new restaurants and reading.


Assistant Property Manager, BA (Hons)

Alex started his career in the property industry after completing a degree in English and History from the University of Nottingham and is motivated to make Nottingham a great place to live for students. His previous experience as a lettings negotiator means he has broad industry knowledge, while his academic background honed his ability to communicate effectively. In his spare time he enjoys watching ice hockey and formula one, and writing about music.


Assistant Lettings Negotiator, BA (Hons)

Beccy is a life-long Nottingham resident. She graduated from Nottingham Trent in 2019 with a First Class degree in Business. Having both lived and studied in Nottingham she is perfectly placed to help find tenants their next home! She has built fantastic communication and organisation skills through her previous roles in hospitality and administration and puts them to use to ensure the lettings process runs smoothly.


Senior Lettings Negotiator (NFOPP Level 3)

Life-long Nottingham resident Lindsay previously worked as a Senior Negotiator at a fast-paced, multi-branch letting agency. She is fantastically skilled in all aspects of the lettings process and great at building relationships with our landlords. Since joining Comfort she has completed the Technical Award Level 3 in Residential Lettings and Property Management with ARLA Propertymark.


Trainee Lettings Negotiator

Claire has a strong track record of fostering fantastic relationships with clients. She has a varied background, having worked in hospitality and most recently having her own barbering business. Her ability to listen, communicate effectively, and build lasting relationships translates seamlessly into the lettings realm and we are excited to have her positive, fresh approach in our team. Outside of work she enjoys walking in the countryside with her French Bulldog and renovating her property with her fiancé.



Grant has been working within the building industry in Nottingham for several years and has even worked on a numerous refurbishment projects across Nottingham. He now puts his skills and knowledge of property renovation to use ensuring our maintenance is carried out efficiently and to a high standard. He enjoys a clean working environment which is great news for our tenants whenever he may need to pay a short visit.



Paul grew up in Ruddington and after leaving school turned his hand to tiling for a large tiling contractor. He's worked for large housebuilders on new home sites, as well as renovations of private homes and everything in between. He has an eye for detail and always aims to deliver the highest quality work. Over the years, he has turned his hand to joinery, decorating, and plumbing giving him an enviable set of skills that he is able to put to use.

Tom Kite

Partner BA(Hons) MARLA

An experienced Nottingham Property Manager and ARLA member with over a decade of management experience alongside a degree in Business Economics from Nottingham Trent University. Installed at the helm of Comfort Lettings from day one, he has overseen the successful growth of the business from the first house through to today. Tom has a keen eye for detail and is an accomplished Property Developer.

Phil Ashford

Partner MEng(Hons) FCA MARLA

An accomplished Chartered Accountant with a background in Tax, Management Accounting and previous responsibility for the multi-million pound financial performance and analysis of a Listed Company. Phil started Comfort Lettings in response to his frustration within the lettings industry that led him to ask the question, ‘can I do this better?' - "...better letting."


Accounts Partner BA(Hons)

With over a decade of experience in the Nottingham Property Industry, Sarah has previously managed a busy sales and lettings branch. With a keen eye for detail and figures, Sarah now leads the accounts office ensuring that all of the payment processing runs smoothly as well as running compliance checks that ensure delivery of our premium services.

Our Core Values

We believe in doing things well – better letting. From ensuring we are well informed about local areas, to photographing and staging properties in their best light, we apply the better letting principle throughout our business. All of our decisions about how we Let & Manage property come from this, ensuring at each step, we take pride in our work.

Comfort Lettings Values

Our Values

Integrity, Quality and Investing in our People are the key ingredients to Comfort Lettings' better letting promise to Landlords and Tenants.

Comfort Lettings Vision

Our Vision

To provide unrivalled Property Services to Landlords and Tenants, offering only the Best Homes that meet the Comfort Standard. To have a positive impact within our Industry and Local Community.

Why Join Us?

At Comfort Lettings we pride ourselves in recruiting the very best people to work and grow with us. Without a committed and enthusiastic team, we would not have been able to enjoy year on year growth and become the successful business we are today.

The benefits of working for Comfort Lettings

Matched Pension Scheme

Company Vehicles

Profit Share


Cycle Store

Coffee & Tea

Social Events

Work in the community scheme

£250 refer a friend bonus

If you are interested in becoming a member of our talented team, please send us your details with a covering letter to cv@comfortlettings.co.uk

Work in the community

We believe not only in the value we can create as a great business, but also in the value we can add to our local community. Comfort Lettings is committed to investing in causes that do not immediately benefit ourselves.

The Arches

We work alongside a charity project called The Arches in Nottingham and not only commit a share of the profits of the business, but also volunteer our staff to help out on a monthly basis. The engagement of a different working environment enthuses the staff and brings new skills and knowledge back into the business.

“The Arches provides practical support free of charge to those in emergency situations and financial hardship who have been referred to us. They might have recently been housed with very little, be fleeing from domestic violence or seeking asylum. We aim to provide essentials to help with the immediate need and can also provide one-off emergency food parcels when needed.” For more information about the Arches, please visit their website

The Arches

“The Team at Comfort lettings are a fantastic, professional and enthusiastic addition to our busy team of volunteers here at The Arches. They are giving The Arches both practical provision and volunteer support, and we are excited that they are participating with us in this way. They demonstrate a great model and example of how other businesses in the City can get involved in supporting local charities.”

Bryony Lunn (Head of Administration)


We are delighted to have consistently won multiple Customer Experience awards over the years in the following categories:

  • Best Letting Agent in Nottinghamshire
  • Best Letting Agent in Nottingham
  • Best Letting Agent in NG1
Comfort Lettings Awards

We love to build lasting relationships
Give us a call today

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