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Join the Comfort Standard, enjoy better letting.

About Us

We are Nottingham market leaders in Residential Lettings & Property Management Services with a clear focus on customer experience. We embrace innovation and constantly challenge the status quo because of our desire to do things well.

Meet the team

Tom Kite

Partner BA(Hons) MARLA

An experienced Nottingham Property Manager and ARLA member with over a decade of management experience alongside a degree in Business Economics from Nottingham Trent University. Installed at the helm of Comfort Lettings from day one, he has overseen the successful growth of the business from the first house through to today. Tom has a keen eye for detail and is an accomplished Property Developer.

Phil Ashford

Partner MEng(Hons) FCA MARLA

An accomplished Chartered Accountant with a background in Tax, Management Accounting and previous responsibility for the multi-million pound financial performance and analysis of a Listed Company. Phil started Comfort Lettings in response to his frustration within the lettings industry that led him to ask the question, ‘can I do this better?' - "...better letting."

Sarah

Accounts Partner BA(Hons)

With over a decade of experience in the Nottingham Property Industry, Sarah has previously managed a busy sales and lettings branch. With a keen eye for detail and figures, Sarah now leads the accounts office ensuring that all of the payment processing runs smoothly as well as running compliance checks that ensure delivery of our premium services.

Lindsay

Lettings Manager (NFOPP Level 3)

Life-long Nottingham resident Lindsay previously worked as a Senior Negotiator at a fast-paced, multi-branch letting agency. She is fantastically skilled in all aspects of the lettings process and great at building relationships with our landlords. She is excited to dive into her new role as Lettings Manager and has recently completed the Technical Award Level 3 in Residential Lettings and Property Management with ARLA Propertymark.

Hannah

Continuous Improvement Manager BA(Hons), LLM

Hannah completed her Masters in Human Rights Law since joining Comfort Lettings in 2017 and takes a diligent and detailed approach to work. She is in charge of constantly improving our Service Design & Delivery, helping us to focus on our desire to become incrementally better in all aspects of our work for our clients. Hannah is tasked with constantly asking the question, 'can we do this better?'.

Andy

Portfolio Manager BA(Hons) (NFOPP Level 3)

Andy joined Comfort Lettings in 2016 having previously worked in corporate sales and training. He completed a degree in Primary Education at Nottingham Trent University and therefore is very familiar with Nottingham. Andy is very customer service focused which means tenants receive first class information on property updates and landlords feel safe in the knowledge that their house is well cared for. He received his ARLA qualification in 2019.

Jess

Portfolio Manager BSC (Hons)

Jess completed a degree in Property Planning and Development at Nottingham Trent University in 2017. Since then she has worked hard to gain lots of experience in lettings and property management, including working for a large room letting specialist in Nottingham managing over 450 properties. With such varied experience and a clear passion for property management, her landlords can rest in the knowledge that their properties are in very safe hands.

Jessica

Portfolio Manager BSc(Hons)

Jessica studied a degree in Chemistry at Nottingham Trent and since graduating has honed her customer service skills in the hospitality industry. Her analytical approach means that she manages her portfolio seamlessly and ensures landlords and tenants receive a first class service. She is always keen to ensure that clients receive constant communication and goes the extra mile to get a better result.

Sophie

Portfolio Manager (NFOPP Level 3)

Sophie has lived in Nottingham her whole life and joined Comfort Lettings in 2018 adding her local experience to the team. She previously worked in the Lettings Industry for a number of years in both lettings and property management and has undertaken the ARLA Level 3 qualification. Sophie enjoys delivering a quality service and is always determined to do an excellent job, meaning that Comfort's clients receive a second-to-none service. Sophie is currently on mat-leave until summer 2022.

Eniko

Lettings Administrator

Eni is our newest member of the team, having joined us in 2021. She moved to the UK from Hungary in 2017 and has since studied at Nottingham College, gaining qualifications in ICT and Business Administration. She has a strong customer service background and has also worked in logistics, which means she is fantastically organised! She is likely to be the first friendly face you see when you come to our office or voice you hear when you call us- be sure to say hello!

Lyndsey

Assistant Portfolio Manager

Lyndsey is the newest member of our team having joined Comfort Lettings in Autumn 2021. Prior to joining Comfort she ran her own business and is fantastically well organised. Her extremely friendly and personable approach to serving our clients means that she builds fantastic relationships with her landlords and tenants.

Lyuba

Accounts Manager (Level 3 AAT)

Lyuba moved to Nottingham from Bulgaria in 2015, where she gained a BA in Marketing. She is a keen learner and has been developing her professional skills by achieving her level 2 award in Bookkeeping and Accounting and Level 3 AAT at Nottingham College. Her hardworking nature and meticulous attention to detail will ensure our rents are collected in a timely manner, our contractor invoices are processed correctly and that everything is running smoothly with our Client Accounting.

Grant

Maintenance

Grant has been working within the building industry in Nottingham for several years and has even worked on a numerous refurbishment projects across Nottingham. He now puts his skills and knowledge of property renovation to use ensuring our maintenance is carried out efficiently and to a high standard. He enjoys a clean working environment which is great news for our tenants whenever he may need to pay a short visit.

Our Core Values

We believe in doing things well – better letting. From ensuring we are well informed about local areas, to photographing and staging properties in their best light, we apply the better letting principle throughout our business. All of our decisions about how we Let & Manage property come from this, ensuring at each step, we take pride in our work.

Comfort Lettings Values

Our Values

Integrity, Quality and Investing in our People are the key ingredients to Comfort Lettings' better letting promise to Landlords and Tenants.

Comfort Lettings Vision

Our Vision

To provide unrivalled Property Services to Landlords and Tenants, offering only the Best Homes that meet the Comfort Standard. To have a positive impact within our Industry and Local Community.

Why Join Us?

At Comfort Lettings we pride ourselves in recruiting the very best people to work and grow with us. Without a committed and enthusiastic team, we would not have been able to enjoy year on year growth and become the successful business we are today.

The benefits of working for Comfort Lettings

Matched Pension Scheme

Company Vehicles

Profit Share

Showers

Cycle Store

Coffee & Tea

Social Events

Work in the community scheme

£250 refer a friend bonus

If you are interested in becoming a member of our talented team, please send us your details with a covering letter to cv@comfortlettings.co.uk

Work in the community

We believe not only in the value we can create as a great business, but also in the value we can add to our local community. Comfort Lettings is committed to investing in causes that do not immediately benefit ourselves.

The Arches

We work alongside a charity project called The Arches in Nottingham and not only commit a share of the profits of the business, but also volunteer our staff to help out on a monthly basis. The engagement of a different working environment enthuses the staff and brings new skills and knowledge back into the business.

“The Arches provides practical support free of charge to those in emergency situations and financial hardship who have been referred to us. They might have recently been housed with very little, be fleeing from domestic violence or seeking asylum. We aim to provide essentials to help with the immediate need and can also provide one-off emergency food parcels when needed.” For more information about the Arches, please visit their website

The Arches

“The Team at Comfort lettings are a fantastic, professional and enthusiastic addition to our busy team of volunteers here at The Arches. They are giving The Arches both practical provision and volunteer support, and we are excited that they are participating with us in this way. They demonstrate a great model and example of how other businesses in the City can get involved in supporting local charities.”

Bryony Lunn (Head of Administration)

Awards

We are delighted to have consistently won multiple Customer Experience awards over the years in the following categories:

  • Best Letting Agent in Nottinghamshire
  • Best Letting Agent in Nottingham
  • Best Letting Agent in NG1
Comfort Lettings Awards

We love to build lasting relationships
Give us a call today

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